Workforce, Compliance & Quality
Survey-ready every day, scheduled around real staffing reality.
Self-scheduling, PBJ submission, license and competency tracking, the full QAPI lifecycle, and the audit logging and HIPAA-aligned access controls that keep the building survey-ready every day.
7
Sections
35
Features
3
Highlights
01
Scheduling, time tracking & PBJ
- Self-scheduling with open-shift marketplace and one-tap claim
- Mandatory-overtime tracking with state cap alerts
- PTO accrual and request workflow
- Integrated time tracking
- CMS PBJ submission automated with QA preview
02
Workforce lifecycle
- Onboarding checklists with department sign-offs
- License, credential, and competency tracking with auto-renewal alerts
- Vaccination compliance and background-check expiration tracking
- Performance reviews and pulse engagement surveys
- Exit interviews with categorized turnover analytics
03
Education & training
- In-service training catalog with CEU tracking
- Video training library with completion certificates
- Quiz and competency builder
- State-required training matrix
04
QAPI & quality
- Live CMS Five-Star quality measure dashboard with peer percentiles
- Five-Star prediction simulator
- Performance Improvement Project lifecycle with PDSA cycles
- Sentinel event and root-cause analysis tracker
- Mock-survey workflow with F-tag checklist
- Resident satisfaction surveys including CMS CoreQ
05
Survey readiness & compliance
- F-tag library with per-facility citation history
- Plan of Correction tracker with evidence upload
- State-specific incident and SOC reporting
- HIPAA breach tracking with 60-day notification
- Vendor BAA and certificate-of-insurance tracking
06
Resident rights
- Resident Bill of Rights acknowledgment and annual review
- SOGI intake per CMS interpretive guidance
- Personal property inventory and lost-and-found
- Photo consent management with opt-in tiers
07
Audit, identity & security
- SAML / SSO with Okta, Azure AD, and Google Workspace
- SCIM provisioning, MFA, and IP allowlist
- Role-based access control with configurable session timeouts
- PHI access audit dashboard with full audit trail
- Off-host backups and multi-region failover
- SOC 2 Type II evidence collection automation
Want this in your unit?
Run a 30-day pilot. One unit. No cost.
We deploy CareCore in one unit, agree on a measurable success metric before day one, and walk if we don't move it.
Other Pillars
32 Features
Clinical & Operational Platform
A complete EHR built for the way care actually happens.
17 Features
Revenue Cycle Management
From eligibility to write-off, one integrated billing engine.
23 Features
Interoperability at the Core
An open healthcare platform built on the modern standards.
25 Features
Connected Experience
Engagement across staff, residents, and families.
20 Features
Intelligent, Data-Driven Care
Live numbers, peer benchmarks, and an assistant that knows your data.